Shipping FAQ/Policies
Where do you ship to?
We offer worldwide shipping from our manufacturing partner, Printful. However, please note that international shipping may incur additional customs and duties fees.
How much does shipping cost?
Shipping prices are calculated based on your location and the size and weight of your order. You can view shipping prices during checkout.
How long does shipping take?
Shipping times vary depending on your location and the shipping method you choose. For standard shipping within the US, shipping usually takes 3-5 business days. For international shipping, shipping times can vary widely and may take up to several weeks.
What is your return policy?
We do not accept returns or issue refunds unless an item is damaged. If you receive a damaged item, please contact us within 7 days of receiving your order and we will work with you to arrange a replacement or refund.
Can I cancel my order?
Orders can only be cancelled within 24 hours of purchase. After 24 hours, we are unable to cancel or modify orders as they are sent directly to the manufacturer for fulfillment.
How do I track my order?
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your package on the carrier's website.
If you have any other questions or concerns about shipping, please don't hesitate to contact us at shannon@pinkbananasparkles.com. We're here to help!"